About this policy
Discount Prime Store ("we", "our", "us") operates discountprimestore.com from 208 W Monroe St, Austin, TX 78704, USA. This policy describes the personal information we collect, how we use and protect it, and the choices available to you.
Information we collect
- Contact and order details — your name, email address, phone number, shipping and billing addresses, and the items you purchase.
- Correspondence — messages you send through our contact form, by email or by phone.
- Newsletter details — your name and email if you subscribe.
- Device and usage data — browser type, device information, IP address and pages viewed.
Card payments are processed by trusted payment providers; we never store complete card numbers.
How we use information
- To fulfil and deliver your orders and handle any returns.
- To respond to your questions and provide support.
- To send order confirmations and shipping notices.
- To send newsletters, only with your consent.
- To protect against fraud and keep our website secure.
- To meet our legal, tax and accounting obligations.
Cookies
We use cookies and browser storage to keep items in your cart and understand how our site is used. You can manage cookies in your browser settings, though disabling them may affect the cart and checkout.
Sharing
We do not sell personal information. We share it only with service providers that help us run the store — payment processing, shipping, hosting and email — and only to the extent they need it. We may disclose information if required by law or to protect our customers and business.
Your choices and rights
- Unsubscribe from marketing at any time using the link in our emails or our Unsubscribe page.
- If you've opted in to texts, reply STOP to opt out; message and data rates may apply.
- Request access to, correction of or deletion of your personal information by emailing support@discountprimestore.com.
Texas residents may exercise rights under the Texas Data Privacy and Security Act where it applies, including the right to access, correct, delete and obtain a copy of personal data, and to opt out of targeted advertising, sale or profiling. We do not sell personal data. We'll respond to verified requests within the time required by law, and you may appeal a decision by replying to our response.
Security
We use encrypted (HTTPS) connections and limit access to personal information. No system is entirely secure, but we take reasonable steps and will notify affected individuals as required by Texas law if a breach occurs.
Retention
We keep personal information only as long as necessary for the purposes described here and to meet legal requirements.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy periodically. The date at the top of the page shows the latest revision.
Contact
Discount Prime Store
208 W Monroe St, Austin, TX 78704, USA
+1 800-869-3557
support@discountprimestore.com